Mercedes EQB Recalled In The US Over Potential Power Loss

If you own a Mercedes-Benz EQB in the United States, built within a particular time frame, we have some bad news for you, as the three-pointed star brand and the North American automotive safety watchdog, the National Highway Traffic Safety Administration, are conducting a recall for this model.
 

You are probably wondering when these affected electric crossovers were put together, and the answer comes from the NHTSA’s document attached at the bottom of the page. When it comes to the EQB 350 4Matic, you are looking at a production frame spanning between May 4, 2022, and August 16, 2023. The EQB 300 4Matic EVs that will have to be taken back to the dealers due to an issue that we will delve into in just a moment were assembled from May 4, 2022, to August 16, 2023. Yeah, identical time frames for both models.
 
But what exactly is the issue that has led to this new safety recall conducted in our market? The same NHTSA answers the question and says that a potential loss of drive power. You see, “the screw connection of the busbar in the high-voltage battery might not meet current production specifications.” In other words, Mercedes screwed up again, or rather the supplier (China’s Farasis Energy Co. Ltd.), as the safety watchdog says that this problem is “due to a deviation in the production process at the supplier,” during which “the busbar might have been assembled with an unsuitable batch of screws.”
 
Thus, as mentioned above, the faulty Mercedes-Benz EQB vehicles could lose power all of a sudden, thus increasing the risk of an accident. The automaker is unaware of any crashes or injuries associated with this condition in the United States of America. Drivers won’t be warned before the car loses power, though when the issue occurs, a message warning will be displayed in the instrument cluster. Dealers will inspect all cars involved in this safety recall, namely 660 units, which have an estimated defect percentage of 100%, split between the EQB 350 4Matic (179 units) and the EQB 300 4Matic (481 units), and will replace the high-voltage battery as necessary, free of charge.
 
Owners of the aforementioned electric crossovers should expect to hear from the car manufacturer’s local branch next month, with the notification letters said to be mailed on September 23, 2025. Dealers were already notified of this issue at the beginning of the month (August 1, 2025). If you own one of the EQBs mentioned above made between those specific dates and have more questions on the topic, you can reach out to the MBUSA (Mercedes-Benz USA) customer service at 1-800-367-6372. And if you do, let us know how the recall campaign went in your case.